Shipping Policy

Last updated: January 2026

Thank you for shopping with Fexto. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from https://fexto.shop/.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).

  • Orders placed after 5:00 PM (MST) may be processed the next business day.

  • During peak seasons, promotions, or sales events, processing times may be slightly longer.

Once your order is processed, you will receive a shipping confirmation email with tracking details.

2. Shipping Destinations

We currently ship to:

  • United States (nationwide)

At this time, international shipping is not available unless stated otherwise on the product page.

3. Shipping Methods & Delivery Time

Estimated delivery times (after dispatch):

  • Standard Shipping: 5–10 business days

  • Expedited Shipping (if available): 2–5 business days

Delivery times are estimates and may vary due to:

  • Carrier delays

  • Weather conditions

  • Holidays

  • Incorrect or incomplete addresses

4. Shipping Rates

  • Shipping costs are calculated at checkout based on:

    • Delivery location

    • Order weight and size

    • Selected shipping method

Any applicable shipping fees will be clearly displayed before you complete your purchase.

5. Order Tracking

  • Once your order ships, a tracking number will be sent to your registered email.

  • Tracking information may take 24–48 hours to update after shipment.

If you do not receive tracking details, please contact us.

6. Address Accuracy

Please ensure that your shipping address is complete and accurate at checkout.

Fexto is not responsible for:

  • Orders delivered to incorrect addresses provided by the customer

  • Delays caused by address errors

If an order is returned due to an incorrect address, reshipping costs may apply.

7. Lost, Delayed, or Damaged Shipments

  • If your order is delayed beyond the estimated delivery time, please allow a few extra business days.

  • For lost or damaged items, contact us within 7 days of delivery with:

    • Order number

    • Photos (if applicable)

We will investigate and assist according to our Return & Refund Policy.

8. Shipping Restrictions

We do not ship to:

  • P.O. Boxes

  • APO/FPO addresses

Certain items may have shipping restrictions due to size or availability.

9. Changes or Cancellations

  • Orders cannot be modified once they have been shipped.

  • If you need to cancel or update an order, contact us immediately after placing it.

Please refer to our Cancellation Policy for more details.

10. Contact Us

If you have any questions about shipping, feel free to reach out:

Trading Name: Fexto
Website: https://fexto.shop/
Email: sales@fexto.shop
Phone: +1 478-407-1600
Address: 1629s South Pitkin Street, Aurora, Colorado, 80017, United States